Receive your monthly Bills in your e-mail through e-Bill

you can now receive your monthly Bills through e-mail. This Bill will be generated automatically by the system and will be delivered to your e-mail address immediately. Thus it will give you the option to check or refer to it whenever required, even if you have lost the printed Bill copy. It’s an ideal opportunity for you to file Bills in your computer for ready reference and record. To register for this service, please do any of the following:

E-mail customerservice@citycell.com with the following details:

Name:                        _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 
Mobile Number:          _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Address:                    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Alternative contact no: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
E-mail address:          _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 

or, Call our 24-hour Helpline at 121 (from any Citycell number) or 011 99 121 121 (from any number) and provide the details above.

or, Fill up and take a printout of the details above and courier it to the following address:

 e-Bill
 Customer Management Unit (2nd floor), Citycell
 Khwaja Tower
 95, Mohakhali C/A, Dhaka-1212

or, Fill up and take a printout of the details above and drop it at your nearest Citycell Customer Care Point or Citycell Customer Care Centre.